BEDC MD Celebrates Customer Service Week with Staff, Seeks increased Commitment, Dedication to Service delivery

BEDC MD , Deolu Ijose Celebrates Customer Service Week with Staff, Calls for increased Commitment, Dedication to Service delivery

The Managing Director of BEDC Electricity Plc, Deolu Ijose has expressed appreciation to Electricity Consumers in its franchise States, Edo, Delta, Ondo and Ekiti respectively for sustained cordial relationship with customers that has spanned through the years.

Mr Deolu who stated this while addressing BEDC Customer Service Staff at the celebration of 2023 World Customer Service week at the BEDC Headquarter in Benin City with the Theme :”Team Service” noted that despite the achievements recorded so far, there is need for increased commitment for effective service delivery to Customers.

According to Mr. Deolu, the theme for this year’s celebration is a reaffirmation to the unwavering commitment to excellence and value which is deeply ingrained in BEDC Management.

‘”At BEDC Electricity Plc, Team Service isn’t merely about working together, it is about harnessing the collective intelligence, expertise and unwavering dedication that each member brings to the forefront, is about realizing our goals together that we can achieve far more than we could ever hope to do individually.”

Speaking further, Mr. Deolu admonish staff to continue on the path of team work delivering effective service to Electricity Consumers across its franchise States and ensure the remarkable and unique qualities that distinguished the organization is sustained.

“These contributions could be a problem solved for a customer, a smile, or warm greetings to any customer. This impact will make our customers more relaxed and comfortable doing business with us”.

He further commended all Staff of BEDC for their collective team work that has sustained the company over the years and however called on them to heighten the intensity of their Contribution to ensure all BEDC Customers are adequately served.

Speaking also, the Head of Branding and Corporate Communication of BEDC, Mrs Evelyn Gbiwen Congratulated all Customers of BEDC in its franchise states and specially commended all Customers who are responding to BEDC sensitization program against molestation of BEDC Staff.

According to her, the Customer Service week affords another opportunity to celebrate Customers who had remained firm with the Electricity company as well as staff who have been passionate and committed to their Job while educating Customers more on the operations of BEDC.

Mrs Evelyn noted that Customers who are still experiencing estimated billings are advised to apply for Meters via BEDC’s MAP Metering process online through http://www.beninelectric.com with their existing customers bill account number. They can also pass their electricity complaints through customer care call numbers on 07001236660 or 07001235553 and also incase of challenges with any BEDC Staff.

She explained that since these channels had been created and customer’s are utilizing them, complaints are resolved amicably which is Team Service.

Mrs Evelyn further called on all electricity consumers to always lodge their complaints to any Customer Care office closest to them where all issues are resolved as BEDC is poised to deliver effective and efficient service.

Edo deputy Speaker, Edeko felicitates teachers, says no nation can develop without them

The Deputy Speaker of Edo State of Assembly, Rt.Hon.(Mrs) Maria Omozele Oligbi-Edeko on Thursday felicitated teachers in Edo state and Nigeria on the occasion of teachers day celebration.

Edeko, in her goodwill message to mark this year’s World Teacher’s Day, said the world recognized the importance of teachers in shaping the future of the country hence the need for support from all stakeholders.

She noted that governor Godwin Obaseki led administration has continued and would continue to prioritize the education sector with the introduction of technology to teaching the children.

She added that the government efforts in revamping the education sector by providing the necessary infrastructure, resources, promoting teacher’s welfare and professional growth was to enable teachers to deliver quality education to the students in the state.

” We recognize that teachers are the bedrock upon which the aspirations of future leaders are built, making their role indispensable to the progress of any society,”.

According to her, no amount of commendation can actually pay you all for your immense contribution to the development of the nation.

“Without you all, we will not be what we are today and I pray that God will reward you and your family, more and more.” she said.

SHAIBU, STAFF, FRIENDS HOLD MONTHLY PRAYER SESSION

The regular monthly prayer session by His Excellency, Rt Hon Comrade Philip Shaibu, Edo Deputy Governor, with members of staff and friends of the family held today, Tuesday, October 3, 2023 at No. 7, Osadebey Avenue, G.R.A, Benin City.

The second family of Edo State usually thank God for the past month and commit the new month into the hands of God. It is a tradition that has been on since he assumed office as the State Number Two Citizen.

Several Reverend Fathers from different parishes within the Benin Archdioceses were on ground to offer this month’s prayers.

Nigeria@63: BEDC felicitates consumers, promises improved power supply

The Management of the Benin Electricity Distribution Company (BEDC) on Sunday felicitated Electricity consumers in its franchise state of Edo, Delta, Ondo and Ekiti on the occasion of Nigeria’s 63 independence anniversary celebration.

In a statement, the Managing Director/Chief Executive Officer, BEDC Electricity Plc, Deolu Ijose, assured of the company’s unrelenting efforts to improve the quality of service to its costumers

Ijose who spoke through the Head, Branding and Corporate Communications, Mrs Evelyn Gbiwen, said BEDC would continue to play its part in ensuring steady power supply to its customers all over its franchise states during and after the celebration.

He enjoined customers and the general public to support BEDC
by refraining from activities such as energy theft and vandalism, which were not just detrimental to the company but also to the nation as a whole.

“On our part, we are doing our best to get rid of corrupt elements within the system who would prey on unsuspecting customers to enrich themselves.

“We encourage customers to report any act of corruption by any staff to the management of BEDC for appropriate sanctions.

“Our 24 hours call centre numbers are always open with technical personnel available at various offices to resolve any technical complaint,” Ijose said

Ijose, however, admonished Nigerians to remain strong, steadfast and resolute in prayers for Nigeria even as the country celebrates the milestone.

EID-EL-MAULUD: Edo deputy Speaker felicitates Muslims

The Deputy Speaker of the Edo State House of Assembly, Rt. Hon. (Mrs.) Maria Omozele Oligbi-Edeko Esq, representing Esan North-East constituency 11, has congratulated Muslims faithful as they celebrate this year’s Eid-el-Maulud, which marks the birth of Prophet Muhammad.(PBUH)

Edeko, in a statement urged Muslims to continue to pray for the peace, unity and progress of the country adding that, only sustainable peace and unity would guarantee development of the state and the nation.

She said” I celebrate with my Muslims brothers and sisters in the state and Nigeria on this joyous occasion of Eid-el-Maulud celebration. I urge you all to pray for the peace, unity and progress of the state and Nigeria.

” As we celebrate, i implore you all to continue to uphold the teachings of the Holy Prophet Muhammad (PBUH) and work together in peace and live together in harmony,’ she said.

Edeko noted that the teachings of Prophet Muhammad centred on sobriety, peace, sacrifice and selflessness.

“These were the ideals he stood for and which, as Muslims, you should reflect on and emulate as you celebrate his birthday today,” she added.

Edeko congratulates SSG, Osarodion Ogie on his birthday

The Deputy Speaker of Edo State House of Assembly, Rt. Hon. (Mrs.) Maria Omozele Oligbi-Edeko Esq, representing Esan North-East constituency 11, has congratulated the Secretary to the State Government,(SSG), Osarodion Ogie, Esq. on the occasion of his birthday.

Edeko, in a congratulatory message personally signed by her, described Ogie as a unifier, a ditribalised man and a political colossus who has contributed to the development of humanity and the state.

She noted that the SSG has been a pillar of support to all those who have come across him adding that, his exceptional leadership qualities, his generosity and humanitarian services has always endeared her to him.

According to her, Ogie is a man with a golden heart, he is a bridge builder, a loyal politician, a leader with listening ears and a true man of God with a generous heart.

She said” I join other well-wishers to thank God for
Your life today. On behalf of myself, family and the beautiful people of Esan North-East, we celebrate you Sir & wish you a happy birthday. May the Lord Grant u eternal joy

Nothing wrong in skilled workers migration abroad – Edo Deputy Speaker

The Deputy Speaker of the Edo State House of Assembly, Mrs Maria Edeko says nothing is wrong with the migration of medical personnel and other professionals to seek greener pastures in foreign countries.

Edeko, representing Esan North-East constituency II on the floor of the house, said this over the weekend when the Association of Resident Doctors, University of Benin Teaching Hospital, (UBTH) paid her a courtesy visit in Benin.

She also used the opportunity to call on Nigerian students to be wary of the student loan being offered so as not to entrap themselves.

Speaking on the proposed bill to ban medical doctors from seeking Greener pastures abroad, Edeko noted that earnings from diaspora would be good for the growth of the nation’s economy.

“I was very worried the other time they were proposing a law to restrain doctors from going abroad and I am wondering which country does that.

“You people need to fight for your survival because is either our leaders have the wrong exposure or they are actually selfish,” she said.

According to her: a country must be known for something. What we can do as a nation is to treat the children well and properly equip and strengthen our institutions to function optimally.

“What we should do is to establish different schools of nursing, medical schools and other skill acquisition centers that are well funded with best resource persons to teach our children.

“Strengthen our institutions and treat our doctors and nurses well and after which, those that will stay back to work in Nigeria will stay while those that want to leave can leave.

“They would be highly priced abroad and they would bring back foreign earnings from diaspora which to me will be good for the growth of our economy.

” Nigeria will be known for exporting qualified manpower, medical doctors, nurses and others, we have the population.

“All we have done over the years from when we were agrarian country to now that we have discovered oil is to be exporting raw materials out. They could not refine cocoa, groundnuts and crude oil.

“Now that we have skilled children that want to go out for greener pastures, somebody is complaining and screaming don’t go, that is not acceptable,” Edeko added.

The deputy Speaker further stated that, it was wrong to stop parents from sending their children abroad to work after they had spent a lot of money to train them.

She said “Parents cannot struggle to train their children and you tell them that they do not have the right to leave the shores of this country,”.

On his part, the chairman, House Committee on Health, Dr Richard Osaro said that the state was working on over 500 primary health centres and the plan was to ensure that at least 250 of the health centres were working well.

Osaro, representing Oredo west in the House, went further to say that if the health centres were functioning well, they would be able to take care of the health need of the people, provide jobs and improve the economy of the state.

Also speaking, the member representing Igueben constituency, Mr Eugene Inegbebor urged the doctors to give their best to the country.

He stressed the need for doctors to make personal sacrifices for the country to make the country a better place.

Earlier, the president, National Association of Resident Doctors, University of Benin Teaching Hospital, UBTH, Dr David Orhewere said the visit was to inform the deputy speaker of the 46th anniversary of the association in the state.

He equally listed various activities lined up for the anniversary to include awards and free medical outreach to be extended to the constituency of the deputy speaker in Uromi among others

Edeko salutes Esama of Benin kingdom @89

The Deputy Speaker of the Edo State House of Assembly, Rt. Hon. (Mrs.) Maria Omozele Oligbi-Edeko Esq, (Representing the industrious people of Esan North-East Constituency II), has joined well-meaning Nigerians to felicitate Chief Gabriel Osawaru Igbinedion ,CON, the Esama of Benin Kingdom, the Honorary Consul of the Romanian Government to Edo and Delta States and the Chairman, Okada Group of Companies on the occasion of his 89th birthday.

In a congratulatory message personally signed by the deputy Speaker and made available to newsmen in Benin, Edeko described the Esama as an Enigma, a Phenomenon and a giver by nature who has attracted global attention.

Edeko noted that his passion for giving is infectious adding that giving was not just a habit for the Esama but a hobby.

“You remain a living legend celebrated at home and abroad for your accomplishments in business, philanthropy and politics.

“As a detribalised Nigerian, you have contributed immensely to the growth and development of the state and Nigeria through your investments in education, aviation and broadcasting,” she said.

On behalf of my family and the industrious people of Esan North East, I wish the great Patriot, leader and Father a happy birthday.

Edeko congratulates Oghiadomhe @68

The Deputy Speaker of the Edo State House of Assembly, Rt. Hon. (Mrs.) Maria Omozele Oligbi-Edeko Esq, (Representing the industrious people of Esan North-East Constituency II),has joined well-meaning Nigerians to felicitate the former Chief of Staff to former President Goodluck Jonathan, Chief Mike Oghiadomhe on the occasion of his 68th birthday.

In a congratulatory message made available to newsmen in Benin, Edeko described Oghiadomhe as an erudite political leader who has contributed to the development of the state.

Edeko who extolled the leadership qualities and astute contributions of the former Deputy governor of the state, said he has contributed immensely to the growth and development of Nigeria.

She said” Your Excellency, you have made remarkable contributions to the development of the state and
Our country.

“I pray that Almighty God grants you many more years in strength and in good health,” Edeko said.

Your victory is a call to duty– Edo deputy Speaker congratulates Kelly Inedegbor, others

The Deputy Speaker of the Edo State House of Assembly, Rt. Hon. (Mrs.) Maria Omozele Oligbi-Edeko Esq, (Representing the industrious people of Esan North-East Constituency II), has congratulated the newly elected chairman of Esan North-East local government council, Hon.(Dr.) Kelly Inedegbor and all the elected counselors for winning Saturday’s local government election.

Edeko who also congratulated the chairman of Esan West, Collins Aigbogun, the Vice Chairpersons of Ovia North- East, Efosa Uyigue and Esan South-East Susan Otekpen, and other chairmen and counselors in the state on their victory at the local government Council elections, described their victory as well-deserved.

In a congratulatory message personally signed by the deputy Speaker and made available to newsmen, she said the PDP as a party presented very competent candidates and carried out campaigns in all the local governments, wards, units and door to door, which paved way for the victory.

” It is my wish that with this victory, you will all complement the efforts of Governor Godwin Obaseki to Make Edo Great Again, the MEGA Agenda.

” Your collaborative efforts is needed to deliver massive infrastructural development and policies of governor Godwin Obaseki’s administration to the rural areas for better life for the people.

The deputy Speaker urged them to focus more on people’s orientated programmes and projects that would deliver the dividend of democracy to the people at the grass root.

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